Privacy Policy

Who we are

VGPG Base supplies pharmaceutical and food grade Vegetable Glycerine and Propylene Glycol in the United Kingdom. Our website address is https://vgpgbase.co.uk.

What data we collect

When you place an order we collect your name, email address, billing and delivery address, phone number and payment confirmation. When you contact us through a form we collect the details you enter in that form.

Why we collect it

To process and deliver your order, to respond to your enquiry, to meet our legal and accounting obligations, and to prevent fraud.

Payments

Card payments are processed by Stripe. We do not store or have access to your full card details. Stripe processes your payment data under its own privacy policy.

How long we keep it

Order records are kept for six years to meet UK tax and accounting requirements. Contact form submissions are kept for 24 months.

Your rights

Under UK GDPR you have the right to access, correct, or request deletion of your personal data, and to object to or restrict its processing. Email hello@vgpgbase.co.uk to make a request.

Legal basis for processing

We process order and delivery details under contract (to fulfil your order) and legal obligation (for tax and accounting records). We process enquiry form details under legitimate interest, to respond to you.

Data controller

[Snappac Ltd], registered in England and Wales, company number [17217237], of [Unit 1 Oakleigh Court, Newbury, Gillingham, Dorset, SP8 4HZ], is the data controller for the personal data described in this policy.

International transfers

Stripe may process payment data outside the UK. Where this happens, Stripe uses safeguards such as Standard Contractual Clauses to protect your data.

Cookies

We use essential cookies to operate the shopping basket and checkout, and non-essential cookies (such as analytics) only with your consent, collected via the cookie banner shown on your first visit. See our Cookie Policy for details.

This policy is a starting template. Have it reviewed against your actual data handling before you trade.